Support

Frequently Asked Questions

If you have an issue with our themes or plugin, please review these tips before using the Help form. If you are experiencing a WordPress issue, please refer to the WordPress Codex. Please note that while your theme should work well with most plugins, we do not provide support for 3rd party plugins you may have additionally installed.


How do I install my Shooter Themes?

There are 2 ways to install your Shooter Themes into WordPress.

1. Our Plugin – Download our Shooter Themes plugin (its free!). Install the plugin into WordPress by navigating to WordPress Admin > Plugins > Add New > Upload. From this screen, upload the Shooter Themes plugin .zip file and activate. Now that the plugin is installed, you can navigate to WordPress Admin > Appearance > Themes > Install Themes where you can purchase and directly install your Shooter Themes.

2. Standard Installation – Purchase and download your theme through the checkout on this site. You will receive a download package, which along with the theme .psd, you will find a .zip file of the theme. Simply upload the theme .zip file and activate by navigating to WordPress Admin > Appearance > Themes > Install Themes > Upload.

Where do I find the Theme Settings?

Our Theme Settings are located under the Appearance menu in your WordPress admin, from here you can easily adjust the settings of your Shooter Themes. To adjust the settings of certain features, simply select the feature you with to enable and click Save Options. You will now see the individual settings panels for the options you have enabled.

How do I add items to my portfolio section?

Your portfolio is populated by the posts in whatever category you set as your portfolio category within the Theme Settings panel. Simply create a new post in the category you’ve specified and attach your image to the post using the Featured Image feature.

How do I correctly size my images for use in my portfolio/theme?

Simply create a post for your portfolio entry, upload your image and set it as the Featured Image. Your theme will automatically size your image to the appropriate sizes.

I already have my images uploaded. How can i make them fit my new theme format?

We recommend installing and activating the Custom Image Sizes plugin, which you can download directly from WordPress. For the best results, re-upload your images using the Featured Image feature.

How can I change my logo?

You can easily upload a custom logo under Appearance > Header in your WordPress admin.

How can I customize my navigation menu?

You can quickly and easily create a custom navigation menu for your site using the Appearance Menus SubPanel (WordPress Admin > Appearance > Menus) .

How can I edit the sidebar content on internal pages and/or custom text areas on my website?

Our themes come with various content areas enabled and customizable through the Appearance Widgets SubPanel (WordPress Admin > Appearance > Widgets).

Does Shooter Themes provide hosting/setup assistance?

We understand that you may not want to be concerned with hosting issues, databases or your initial WordPress and theme installation. While we do not offer an official maintenance package at this time, we have resources that can help you get up and running fast. Please use the Help form below to inquire about our services and we will be glad to assist in arranging hosting and installation for you.

How much does the Theme Manager plugin cost?

Nothing, it’s free! And it’s a really easy way for you to keep your Shooter Themes up to date.


Need Help?

We at Shooter Themes are happy to answer any questions you may have regarding our themes, plugin, or any concerns regarding your potential purchase. If you have purchased a theme from us already, please include your update key or order number for expedited help.

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